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Service

Service

To every purchased machine we offer the following services:

  • machine commissioning, operation and maintenance training
  • warranty service
  • post warranty service
  • preventive inspection of machines

Machine Tools Service

Machine Tools Service also provides sale of spare parts - supply of spare parts in 2 working days by means of:

  • express postal services
  • courier services
  • service department technicians, provided the ZPS-TRANSPORT, a.s. services are also required

HOTLINE - 24 hours

Ivan Vojta
Head of Customer Services
Phone: +420 577 533 450
Mobile: +420 602 316 591
E-mail: ivojta@tajmac-zps.cz

Šárka Dvořáková
Customer Services
Phone: +420 577 533 491
Mobile: +420 577 105 704
E-mail: sdvorakova@tajmac-zps.cz

Sýkorová Lenka
Sale of spare parts
the CR, Slovakia
Phone: +420 577 533 303
E-mail: lsykorova@tajmac-zps.cz

Stratil Tomáš
Sale of spare parts
abroad (Germany, Russia)
Phone: +420 577 533 490
E-mail: tstratil@tajmac-zps.cz

Jordán Antonín
Sale of spare parts
abroad (Okuma America, Okuma Europe, ZPS-CNC USA)
Phone: +420 577 533 378
E-mail: ajordan@tajmac-zps.cz

Multispindle automatic lathes Service

Aleš Zedník
Head of Customer Services
the CR, abroad

Telefon: +420 577 532 133
Fax: +420 577 105 704
E-mail: azednik@tajmac-zps.cz

MANURHIN K’MX Swiss-type Lathes Service

Vladimír Vrla
Head of Customer Services
Phone: +420 577 533 609
Mobile: +420 724 320 94
E-mail: vvrla@tajmac-zps.cz
E-mail: servis-manurhin@tajmac-zps.cz

Bc. Jaromír Kaláb
Customer Services
Phone: +420 577 533 332
Mobile: +420 730 167 107
E-mail: jkalab@tajmac-zps.cz
E-mail: servis-manurhin@tajmac-zps.cz

Ing. Kateřina Goišová
Sale of spare parts
Phone: +420 577 533 607
Mobile: +420 732 111 627
E-mail: kgoisova@tajmac-zps.cz
E-mail: servis-manurhin@tajmac-zps.cz

Form Fault reporting of machine

 

Hotline

This service is at your disposal 24/7.
After completing our HOT-LINE form, you will instantly receive a confirmation receipt of your inquiry and a reply within 24 hours (on working days).

Welfare questionnaire
Basic data
Your rating
Machine parameters

How much are you satisfied with technical parameters of machine? *

Importance of this criterion

Ratio "price/utility value"

How much are you satisfied with ratio "price / utility value"?: *

Importance of this criterion

Speed and complexity of services

How much are you satisfied with speed and complexity of services?: *

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Range of offered goods, services

How much are you satisfied with range of products (services)?: *

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Manufacturer (dealer) approach

How much are you satisfied with approach of manufacturer (vendor)?: *

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Reaction to your requirements and remarks

How much are you satisfied with reaction to your requirements and comments?: *

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Other
Hints

Údaje označené * jsou povinné.
Hodnocení spokojenosti: vyberte hodnotu ze stupnice 1 - 5 (1= rozhodně ano, 5 = rozhodně ne)
Důležitost kritéria: vyberte hodnotu ze stupnice 1 - 5 (1= nejnižší váha, 5 = nejvyšší váha)